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SAN FRANCISCO, (ORACLE OPENWORLD), Oct. 23 /PRNewswire/ -- White Springs has integrated Miller Heiman's earnings access supervisor into Oracle's Siebel CRM On Demand. The product, added nowadays at Oracle(R) OpenWorld 2006 and validated by artery of Oracle, is attainable at http://www.salesaccessmanager.com/ .
earnings access supervisor (SAM) integrates worksheets for Miller Heiman's Conceptual promoting(R) haphazard advent procedure, Strategic selling(R) possibility management procedure (together with the universal "Blue Sheet"), and massive Account administration process (LAMP).
the mixing, which permits information entered into the worksheets to movement in precise-time into Siebel CRM On Demand, is designed to allow income groups to thoroughly leverage the power of Miller Heiman sales techniques in a incredibly effectual manner, and to provide income managers quick visibility into the activity and methods of their salespeople to build greater suggested administration selections.
An on-premise edition of SAM, too built via White Springs and added past this 12 months, is already being used by Oracle valued clientele such as Freescale Semiconductor, amongst others.
"by integrating a high-profile income working towards program from a powerhouse comparable to Miller Heiman into Siebel CRM On Demand, vendors comparable to Oracle can deliver mid-market organizations with both the on require retort they should streamline CRM, and the means to expend their confirmed revenue methodologies," mentioned analyst Laurie McCabe of entry Markets overseas (AMI) companions. "A White Springs-powered expertise solution for Miller Heiman's training courses will enable Oracle so as to add extra cost for current customers, and to refresh relationships with current consumers."
AMI companions these days launched a document predicting that U.S. corporations with between 100 and 999 employees will expend greater than $1B on CRM techniques in 2006.
"Miller Heiman is certainly one of the vital professional income methodology businesses on earth, and they replicate that constructive researching content within CRM and within the context of a sales group's day by day actions," referred to Chris Hens, chief working officer of White Springs. "That potential increased person adoption the entire routine around, which advantages each Miller Heiman and Oracle."
"we're lighthearted to believe White Springs validate their Miller Heiman's revenue access supervisor with their Siebel CRM On require providing," referred to Tom Herrmann, vp, ISV management and courses at Oracle. "Siebel CRM On require provides valued clientele trying to find comprehensive enterprise solutions strategic value and a edifying believe an impact on on their company results. White Springs' validated built-in solution of Miller Heiman's sales entry manager can now aid valued clientele further realize more advantageous sales productiveness and stronger revenue effectiveness with their CRM On require solution."
"White Springs has done a phenomenal job of holding the integrity of their worksheets and processes, which changed into very valuable to us when deciding upon a structure associate for this mission," said Dario Priolo, govt vp of company construction at Miller Heiman. "To anybody who has been informed in their procedures, the on require edition might exist extremely accustomed and fascinating. That capacity they might exist extra inclined to build expend of it, which tremendously improves ROI on each CRM and working towards investments. And White Springs dealt with the expertise integration from start to conclude, which allow us to dwell concentrated on their core enterprise as a substitute of venturing into an area outdoor of their advantage."
White Springs is an authorized companion in the Oracle PartnerNetwork. in regards to the Oracle PartnerNetwork
Oracle PartnerNetwork is a worldwide commerce network of 17,seven-hundred businesses who convey resourceful utility options in line with Oracle software. through entry to Oracle's premier items, schooling, technical functions, marketing and sales aid, the Oracle PartnerNetwork software provides companions with the materials they need to exist successful in ultra-modern world economic system. Oracle partners are in a position to present to their purchasers, main-area options backed via Oracle's Place as the world's greatest commercial enterprise utility enterprise. partners who are able to exhibit superior product capabilities, technical potential and a commitment to doing commerce with Oracle can qualify for the Oracle licensed partner stages.
About White Springs
based in 2002, White Springs connects the keen thinking routine of any earnings methodology with the execution and tracking power of any revenue effectiveness expertise. The company engages in joint ventures with methodology authors in which the authors company the purposes White Springs builds as their personal and dole them either by the expend of their personal direct and indirect income channels or during the White Springs earnings neighborhood. more than one hundred ninety businesses in 20 international locations are at present the expend of White Springs-powered sales methodologies by authors corresponding to Miller Heiman, The complicated Sale, Holden, revenue performance international, Huthwaite, ValueVision buddies and verve arrangement Press. based mostly in San Mateo, Calif., White Springs is privately held and committed to riding up the revenue effectiveness trade. extra information is purchasable at http://www.white-springs.com/ .
note: Oracle, JD Edwards, PeopleSoft, and Siebel are registered emblems of Oracle enterprise and/or its affiliates. sum different emblems are these of their respective homeowners.White Springs
CONTACT: Cynthia Harris of PR strategy group, +1-650-520-8343, or[email protected]
internet web site: http://www.salesaccessmanager.com/
internet site: http://www.white-springs.com/
Which providers present items that you'd confidence to exist Oracle/Siebel On require CRM opponents? they are evaluating CRM and we're trying to find alternatives to Siebel On Demand.Oracle CRM On Demand's chief characteristic is that it's deployed as a software as a provider (SaaS) solution. As such, its main opponents are the other "SaaS players" -- Salesforce.com and RightNow. Microsoft too presents a SaaS alternative. SaaS CRM products are gaining market acceptance due to brief time-to-value, usability and low upfront expenses. This charge proposition is fascinating to SMB consumers and is getting improved acceptance in instruments of enterprise-class businesses.
here's a summary evaluation for sum four:
Oracle CRM On Demand
Oracle CRM On Demand's performance has been enhanced in the closing 18 months. The gadget has very effectual earnings coerce automation (SFA) capabilities and gives sound profit for advertising, companion channel administration, customer carrier and analytics. however it lacks box carrier and eCommerce capabilities. Oracle CRM is innovating with current capabilities akin to gregarious CRM (Fusion facet applications) to raise collaboration, innovation and adoption of CRM inside corporations.
In combination with its sister products, Oracle's Siebel and Siebel CRM professional version, Oracle CRM On require lets valued clientele choose amongst enterprise-grade SaaS, hosted, packaged and service oriented structure (SOA)-based mostly component functions. Oracle CRM On require is top-rated proper for agencies that need a SaaS deployment components and are committed to the Oracle platform and Oracle technologies.
Salesforce CRM is a simple-to-use device with deep SFA capabilities. The product additionally boasts fantastic functionality in companion relationship administration and sound aid for customer provider. where the solution is weaker, youngsters, is in aid for marketing, field provider, client analytics and eCommerce.
The application is built on top of a modern architecture, enabling for potent scalability, reliability and availability, and openness to connect with different purposes via net functions. despite the fact, the product is just obtainable in SaaS deployment, so agencies choosing Salesforce.com need to exist dedicated to the SaaS deployment model. Salesforce.com CRM is an software most profitable suited for organizations that are seeking an easy-to-use, rapidly deployable earnings administration and consumer carrier CRM software, and who are committed to the SaaS as deployment method.
The company's mission is to aid groups develop their businesses by using providing superior customer experiences while reducing operating fees. RightNow CRM's key strengths are customer provider and internationalization. Its low upfront software fees are fascinating to agencies that are hesitant to relegate massive quantities of capital to a CRM product. Drawbacks to the answer, despite the fact, are vulnerable assist for box provider and eCommerce.
despite the fact the substantial majority of consumers opt for RightNow CRM in SaaS deployment, the product is too available in on-premise deployment and the code foundation is the selfsame — enabling patrons the flexibility emigrate from one deployment routine to yet another. it is gold gauge faultless for B2C corporations in need of a client service-centric CRM suite retort with a quick time-to-price.
Microsoft Dynamics CRM
Microsoft is trying to build the most its laptop purposes energy. The Dynamics CRM product offers sound, but not industry-leading, capabilities in earnings, advertising and consumer provider, nonetheless it is weaker in eCommerce, accomplice channel administration and field service.
buyers believe a plenary latitude of deployment alternatives: on-premise, SaaS, on-premise hosted or hybrid. The solution's code is the selfsame despite deployment alternative, so migration from one deployment classification to yet another is comparatively convenient. enterprise patrons can exist interested in Microsoft Dynamics CRM in the event that they believe made a commitment to a Microsoft infrastructure with the objective to reduce their complete cost of possession (TCO) in buying and managing enterprise applied sciences. consumers additionally infatuation Microsoft Dynamics CRM's usability, lessen cost and its brief time-to-price compared with common CRM functions.
Editor's word: find out about other SaaS CRM carriers in their CRM product directory.
TMCnet Contributing Editor
Oracle (news - Alert) has announced the gauge availability of the Siebel CRM On require Integration Pack for Oracle E-business Suite, described by artery of Oracle officers as "supplying pre-constructed integration between its subscription CRM application" and returned office suite.
And hi there, it can too exist yours for $30,000 per processor. phrases, conditions and restrictions follow. Contact their first rate pals at Oracle for the lowdown.
This newest version of Siebel CRM On require lets shoppers velocity the implementation of end-to-conclusion commerce approaches, in keeping with the product description from Oracle.
The Siebel CRM On require Integration Pack for Oracle E-business Suite -- or SCODIPOES, because it's conversationally accepted -- is a piece of the Oracle software Integration architecture, by which Oracle is delivering pre-constructed integrations across Oracle ERP, CRM and trade purposes the expend of a gauge protest mannequin and an open, company process Execution Language based platform.
These integration capabilities give clients and partners the capacity to integrate between Siebel CRM On require with different functions and techniques. for example, Oracle officials say, the SCODIPOES "streamlines company processes that span purposes, such as the possibility to cite/order technique."
The pre-constructed SCODIPOES -- i am getting keen on that acronym, however i am pessimistic on its legs -- comes with no longer most effectual bi-directional facts synchronization, but additionally UI-degree enterprise manner integration across the two applications. It makes expend of Oracle Fusion Middleware know-how.
Anthony Lye, Oracle Senior vice president, CRM On Demand, says SCODIPOES lets groups "installation advanced customer-dealing with commerce methods that span the front and back workplace," combining Oracle E-enterprise Suite with the interface of Siebel CRM On Demand.
final month Oracle introduced that present CRM customer Swisscom, a communications provider in Switzerland, has applied Oracle Communications Billing and profits management to "deliver and invoice for media and enjoyment features including ringtone and film downloads and IPTV."
Swisscom officers yell the utility is tasked with improving the time to market for current media and enjoyment capabilities from 9 months to a yoke of weeks.
Swisscom has been using Oracle's Siebel functions for its entrance-workplace and client relationship management (CRM) utility to its greater than four million fastened line and 4 million cell shoppers, in addition to broadband and IPTV (information - Alert) subscribers.
In mid-April Nucleus analysis, a seller of suggestions technology analysis and advisory features, released its Siebel CRM On require Guidebook.
accessible at http://www.nucleusresearch.com/, the e-book "highlights the experiences of each recent and long-time customers" of Oracle's Siebel CRM On Demand, prescribing "most effectual practices for deployment, satisfactory-tuning and missteps to evade in maximizing cost from Siebel CRM On Demand," based on Nucleus officers.
David Sims is a contributing editor for TMC (information - Alert) internet. For more articles delight quest advice from David Sims' columnist page.
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TMCnet Contributing Editor
McGraw-Hill Construction has announced that it is working with Oracle (News - Alert) to integrate Oracle's Siebel CRM OnDemand into the McGraw-Hill Construction Network platform, helping Network subscribers manage their lead pipeline.
This pains will ameliorate McGraw-Hill's competence to identify and prioritize people and projects, track bid status through the sales cycle and maximize their personal productivity through integration with Microsoft (News - Alert) Outlook and PDAs.
"The combination of these two offerings delivers a powerful, comprehensive product to members of the design and construction community," said Norbert W. Young, Jr., FAIA, president, McGraw-Hill Construction.
The McGraw-Hill Construction Network, and its newest addition, the McGraw-Hill Construction Network for products, is an online, integrated marketing and sales products platform.
Siebel CRM OnDemand is a Web-based, hosted CRM offering that delivers complete sales, marketing, and service functionality, built-in customer analytics and embedded best practices based on over 10 years of CRM undergo and nearly 4 million users worldwide.
In addition to managing leads passed directly from the Construction Network, Siebel CRM OnDemand can integrate with a subscriber's existing systems to extend the achieve and value of the McGraw-Hill Construction offering within their organization, enabling the unification, tracking and management of sum customer-facing commerce processes.
A recent Forrester Research report recognizes Oracle's Siebel Enterprise Marketing Suite as having the strongest product offering in the latest Forrester Wave Evaluation: Enterprise Marketing Platforms, Q1 2006.
Forrester refers to this broader suite as the Marketing Technology Backbone and the application layer is the Enterprise Marketing Platform.
Siebel Enterprise Marketing Suite was rated "Strong Performer" and was ranked first in the current offering in the Forrester Waves for B2C and B2B Marketing platforms. Siebel Enterprise Marketing Suite was too ranked first or second in many areas.
Siebel Enterprise Marketing Suite too scored well for Application Usability and Interaction Management.
"Siebel Enterprise Marketing Suite provides the broadest functionality in the market and is the best product for B2B marketers," reported Forrester Analyst Elena Anderson. "Siebel Enterprise Marketing Suite offers top-notch analysis tools and very stalwart push design and segmentation tools."
David Sims is contributing editor for TMCnet. For more articles delight visit David Sims' columnist page.
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1) The revise retort is A.Oracle released current versions of its Siebel Communications Billing Manager and Billing Analytics applications in January 2007, based on technology Siebel acquired with the purchase of Edocs two years ago. Oracle acquired Siebel in late 2005.
Learn more in this SearchCRM.com news story: Oracle beefs up self-service.
Return to the Enterprise CRM software vendors quiz
2) The revise retort is A.As CNET News.com reported on January 10, 2007, with current SAP CEO Henning Kagermann's contract set to expire, rumors are flying whether he will linger on and, if not, who will supplant him, Apotheker or Agassi.
Learn more in this news story: SAP's next CEO up for debate.
Return to the Enterprise CRM software vendors quiz
3) The revise retort is A.Oracle is committed to Siebel OnDemand, according to Rob Reid, group vice president for CRM On Demand. However, the the first order of commerce was transitioning the Siebel application from the data centers of IBM, an Oracle competitor, to Oracle's grid technology. Larry Ellison, Oracle's CEO, has long been a proponent of on-demand computing.
"What Larry really wanted us to carryout was congregate over on Oracle," Reid said. "He didn't want to push the solution until they are on the current technology."
In fact, Oracle issued release 12 of Siebel OnDemand in the late summer but didn't publicize it because it was noiseless making the data seat move, Reid said. The current data seat is now up and running in Austin, and current customers will believe their data stored there. Existing customers are noiseless in the brokendown Siebel centers and will inaugurate transitioning to the Austin seat next month.
Learn more in this SearchCRM.com news story: Whatever happened to Siebel's OnDemand CRM?.
Return to the Enterprise CRM software vendors quiz
4) The revise retort is C.In December 2006, SugarCRM announced that it has reached 1,000 paying customers. The Cupertino, Calif.-based company offers a free open source CRM application as well as a commercial offering in SugarCRM Professional, which includes back and added functionality. In addition to its 1,000 commercial customers, the free, open source application has been downloaded more than a million times, according to the company.
Amongst those customers, SugarCRM counts such companies as First Federal Bank, Honeywell and Starbucks, which uses the application to manage relationships with employee candidates.
Learn more in this SearchCRM.com news story: Open source CRM hits milestone, noiseless trails SaaS.
Return to the Enterprise CRM software vendors quiz
5) The revise retort is D.Salesforce.com extended its transformation from CRM vendor to platform provider in October 2006 with Apex, an on-demand programming language. The company offers more than 430 applications from 230 partners on the AppExchange, its online directory of applications. sum of the applications are based on Salesforce.com's Apex programming platform. In December 2006 the company announced AppStore, a current online marketing and billing service for more than 27,000 companies that develop on-demand applications. According to some experts, Salesforce.com is expected to believe a vast year in 2007 following these announcements.
"Look to Salesforce.com [in 2007], and don't exist surprised if the AppExchange has a diligent year too," said Denis Pombriant, founder and managing principal of Beagle Research Group.
Learn more in this SearchCRM.com news story: Salesforce.com opens on-demand shop.
Return to the Enterprise CRM software vendors quiz
6) The revise retort is A.According to Gartner's Magic Quadrant for salesforce automation (SFA) released in June 2006, Siebel, now a piece of Redwood City, Calif.-based Oracle Corp., is the sole vendor in the leader position.
According to Rob Desisto, analyst with Gartner and author of the report, it is largely Siebel's history in the market that made it the leader. Siebel's comprehensive footprint, undergo across multiple industries, and integration with disparate systems brought it to the top. Despite the fact that the company had rigor with execution (which ultimately led to its being bought by Oracle), it noiseless had the largest number of SFA users.
Learn more in this SearchCRM.com news story: Gartner: Siebel noiseless No. 1 in SFA.
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7) The revise retort is A.In March 2006, SearchCRM.com spoke with Elana Anderson, vice president and research director of the marketing strategy and technology group at Forrester and author of a report on enterprise marketing applications. The report create that software vendors believe been unable to provide one integrated application suite to profit marketers carryout their jobs. But there are noiseless character products in segments of the market. Siebel Systems Inc. (recently acquired by Oracle Corp.) had the broadest offering and surfaced as the leader in business-to-business marketing, according to the report.
"There are pockets of excellence, but they really don't believe a vendor that has sum of it," Anderson said.
Learn more in this SearchCRM.com news story: Marketing suites miss the mark.
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8) The revise retort is B.According to Brad Wilson, general manager of Microsoft Dynamics CRM, Microsoft CRM grew about 100% over the past fiscal year [as of July 2006] and added more than 50,000 users in the ultimate quarter, bringing its total to more than 250,000. Following that success, Microsoft announced that they will proffer on-demand CRM in 2007. The CRM application will exist available in the second quarter of 2007 as piece of Live Service, Microsoft's initiative to host applications and deliver them via the Internet.
Learn more in this SearchCRM.com news story: Microsoft to fade Live with on-demand CRM.
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9) The revise retort is A.The notion of a hybrid approach isn't current to CRM. Siebel Systems coined the term when it first ventured into the on-demand CRM market in 2003.
In May 2006, SAP trumpeted the benefits of a hybrid approach to CRM deployment with its forthcoming release of SAP CRM 2006s. As Siebel did in 2003, vendors infatuation SAP now stand at odds with many of the on-demand CRM vendors that forged the artery with Software as a Service (SaaS) and remain committed to "pure" on-demand.
Learn more in this SearchCRM.com news story: SAP marries CRM on-premise to CRM on-demand.
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10) The revise retort is C.With the release of SAP Sales On-demand in February 2006, SAP sought to counter gradual CRM adoption rates within its own customer foundation by giving customers a faster artery to congregate up and running.
SAP wants to siphon off the customers that are lured to hosted CRM competitors because of intuitive interfaces and facile set ups, said Joshua Greenbaum, principal consultant at Berkeley, Calif.-based Enterprise Applications Consulting. Many of SAP's largest customers are taking a hybrid approach to CRM, allowing minuscule divisions to choose their own CRM provider, Greenbaum said.
"Many customers don't want to believe to fade through a painful migration of their key customer environment," he said. "If they are SAP on-demand customers today, they can then coast to the on premise piece without a painful migration."
Learn more in this SearchCRM.com news story: SAP acknowledges barrier to mySAP CRM implementations.
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SANTA CLARA, Calif., October 23, 2007 - On-demand collaboration applications and services leader WebEx, now piece of Cisco®, and Oracle, the world's largest enterprise software company, today announced that they will proffer Oracle's Siebel CRM On require Service, an award-winning customer relationship management (CRM) application service, through the WebEx Connect application ecosystem. CRM On require by Oracle delivered by WebEx combines Cisco WebEx's on-demand collaboration expertise with Oracle's enterprise-class Siebel CRM On require Service, to create a collaborative CRM designed to accelerate sales cycles at businesses of any size.
According to Gartner Group, the worldwide CRM sector is expected to exceed $7.4 billion in 2007, climbing to $11.4 billion in 2011. Growth for on-demand CRM solutions is projected to exist twice the rate of the overall CRM sector.
"Together, Oracle and Cisco WebEx believe the integrated solution that companies need to manage their customer relationships and build it facile to carryout commerce cost effectively online," said Erica Ruliffson, group vice president, Siebel CRM On require North America sales.
WebEx Connect enables a current generation of collaborative commerce applications and services. The WebEx Connect client allows users to build mashup applications customized for particular commerce processes from on-demand, on-premise or on-the-desktop applications. For example, a WebEx Connect user can quickly build a sales mashup with WebEx Sales Center, Siebel CRM On Demand, a gregarious networking site, and an e-mail and calendaring client. These commerce mashups ameliorate productivity by integrating with WebEx Connect's unified collaboration and communications capabilities to provide contextual collaboration within a commerce process.
"Effective collaboration accelerates any commerce cycle, and when combined with CRM, brings salespeople closer to their customers," said Subrah Iyar, vice president and general manager, Cisco WebEx. "This alliance brings together three fast-moving trends: enterprise 2.0 mashups, the explosive CRM area and on-demand application platforms."
WebEx CRM On require by Oracle delivered by WebEx allows sales professionals to manage their entire sales process from within a sole collaborative application suite. Users can easily market, demonstrate, present, track, forecast and close with the combined capabilities of WebEx collaborative applications and Siebel CRM On Demand.
WebEx CRM On require by Oracle delivered by WebEx offers a comprehensive set of CRM capabilities including:
CRM On require by Oracle is available today from the Cisco WebEx sales organization; it is scheduled to exist available through the WebEx Connect application ecosystem in early 2008. For more information, fade to, http://www.webex.com/smb/oracle-crm.html
On November 6, WebEx will host a free webinar on accelerating sales cycles with collaborative CRM. To register, delight visit, http://www.webex.com/web-seminars/view_event/667110863
WebEx and Oracle will both exist presenting how they are integrating the power of Web 2.0 technologies with proven sales techniques to increase sales velocity and volume at the upcoming Sales 2.0 conference, www.sales20conf.comAbout WebEx Connect
WebEx's CRM On require by Oracle delivered by WebEx is one of the many applications users will exist able to access through their WebEx Connect and its grid of applications. Announced in September 2006, WebEx Connect will enable users to integrate data from multiple applications into collaborative workspaces, custom designed for their particular workflows and commerce processes. Unlike traditional transactional applications, WebEx Connect is designed to ameliorate productivity by enhancing collaboration and interaction between individuals. By using open Web 2.0 protocols and collaborative WebEx applications programming interfaces (APIs), WebEx Connect will build it facile to adapt on-demand, desktop, and enterprise applications to create composite, "mashup" applications.About Oracle
Oracle (Nasdaq: ORCL) is the world's largest enterprise software company. For more information about Oracle, visit their Web site at http://www.oracle.com.
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