4H0-028 exam Dumps Source : Hyperion Certified Professional (R) System 9 Planning 4.1
Test Code : 4H0-028
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With the combination of Hyperion performance Suite and SAP BW, Hyperion and SAP shoppers can now view statistics from discrete statistics sources in Hyperion’s effortless-to-use, personalized dashboards, extending their Hyperion and SAP solutions. Dashboards give a graphical monitor of efficiency information spanning monetary and operational measures, giving users the information they necessity to panoply screen and manage enterprise consequences. Hyperion and SAP client, Maxxium global – overseas revenue, advertising and marketing and distribution community for top rate manufacturers of wine and spirits – says that the combination of Hyperion and SAP items will support maximize the enterprise’s business software investments.“both Hyperion and SAP are key to their long-term company and IT recommendations,” talked about Eelco Spiker, manufacturer Consolidation supervisor at Maxxium worldwide. “This prolonged relationship will aid us capitalize even more advantageous cost out of their latest investments, and tender us powerful unusual query and reporting capabilities for their SAP programs.”The Hyperion performance Suite – produced from Hyperion Intelligence and Hyperion SQR – along with Hyperion Essbase, gives the business intelligence basis for Hyperion’s enterprise performance administration options. Hyperion Intelligence 8.2, which supplies potent ad hoc question and evaluation, efficaciously completed the certification checks for SAP BW, reaching “certified for SAP NetWeaver” status. Hyperion SQR eight.2, which gives award-profitable, presentation-pleasant experiences, has been licensed for mySAP company Suite.
together, Hyperion options and SAP NetWeaver will enable customers to:
“the combination of their easy-to-use business intelligence solutions with SAP NetWeaver is captious to purchasers who wish to extract the optimum charge from the assistance that drives their organizations,” said John Kopcke, CTO for Hyperion. “The carrying on with relationship between SAP and Hyperion will aid customers extend the value of business performance administration and BI to personnel in totality corners of the enterprise while maximizing scalability and efficiency.”For the final two years, Hyperion SQR has been honored as a “Gold eminent person Winner” of the SAP FAQ annual participants choice top 25 apparatus and technology award. The SAP FAQ, the more than 15,000 member neighborhood constituted of the main SAP specialists, chose Hyperion SQR as a product that had the “top-quality superb maintain an repercussion on” on SAP R/3 and mySAP company Suite implementations.
CARY, N.C.--(company WIRE)--LexisNexis® prison & knowledgeable, a leading issuer of content and technology options, introduced these days that the LexisNexis CounselLink® business has earned its protected Harbor Certification. The secure Harbor certification means the CounselLink company complies with a set of privacy concepts that establish statistics privateness requisites among 15-member nations together with the U.S. and nations in the European Union.
These specifications govern how a enterprise may bring together, transfer or dispense personal data, corresponding to notifying consumers earlier than their very own data is accumulated, offering a mechanism for opting-out, and establishing a manner for dispute resolution. Participation by pass of U.S.-primarily based groups is voluntary, notwithstanding participation requires an enforceable and written self-certification process that maintain to live validated yearly.
“We currently support international groups in multiple international locations world wide and this certification no longer simplest ensures we're in compliance, however additionally helps the compliance efforts of their consumers,” stated Jonah Paransky, vice chairman and managing director at the CounselLink business. “secure Harbor certification is a further step towards featuring assurances and awesome support for their becoming world customer foundation with a grand presence in the European Union.”
The vital magnitude of facts privateness turned into identified as one of the vital cloud business’s most captious emerging tendencies through Hyperion analysis, a division of Hyperion international companions, in its MarketView™ record overlaying business legal management options.
“We determine that as both company legislation departments and their outside advice rotate into more and more international-oriented, information privateness necessities develop into elevated precedence,” referred to Ralph Schroeder, Managing Director of Hyperion analysis. “The protected Harbor certification process provides purchasers a crucial validation of a solution’s aptitude to meet exotic information privacy requirements.”
The CounselLink company is a number one company of cloud-primarily based application for enterprise legal administration – an emerging market for business software for prison departments for live counted administration, criminal disburse administration and legal holds. It additionally provides procedure, analytical and benchmarking consulting functions. current estimates location the typical ELM market at approximately $500 million and growing in excess of 10 p.c each year.
For extra counsel delight talk over with:
About LexisNexis prison & knowledgeable
LexisNexis® criminal & knowledgeable is a leading international company of content material and know-how solutions that allow gurus in prison, corporate, tax, govt, academic and non-income companies to beget suggested choices and obtain more advantageous business consequences. As a digital pioneer, the enterprise was the primary to carry felony and company guidance online with its Lexis® and Nexis® functions. these days, LexisNexis criminal & professional harnesses leading-part expertise and world-type content material, to aid gurus travail in quicker, more convenient and more constructive techniques. through shut collaboration with its valued clientele, the business ensures agencies can leverage its options to reduce possibility, help productiveness, enhance profitability and grow their enterprise. a allotment of Reed Elsevier Inc., LexisNexis felony & professional serves shoppers in more than 100 countries with 10,000 personnel worldwide.
LexisNexis helps gurus at legislation corporations and felony departments of totality sizes manage the company ingredient of their observe or legal departments with creative software and mobile solutions for consumer relationship administration, aggressive intelligence gathering and evaluation, time and billing management, depend management, customer evaluation, prison holds and extra.
In a quest to lessen power fees, some municipalities in the oil-prosperous state of Alaska wish to small-scale nuclear energy.
Galena, a village of 580 americans on the Yukon River, has been working for years with energy big Toshiba to bring a minuscule nuclear energy plant to their village.
Now a Fairbanks developer, John Reeves, is proposing a a bit better plant, designed by means of Hyperion vigour generation of Santa Fe, N.M., for the Fairbanks enviornment.
“personally, it’s the most dependable energy there is,” Mr. Reeves talked about remaining week. “No carbon dioxide.”
both tasks involve minuscule reactors that could live buried underground and office for many years with out the necessity for refueling.
Toshiba’s reactor, dubbed the 4S for “tremendous-protected, minuscule and simple,” is designed to supply 10 megawatts of electricity for 30 years with out refueling. it would live cooled by liquid metallic. (Toshiba is too setting up a 50MW version.)
Hyperion is promising a reactor that may bear 25MW for five to 10 years and uses uranium hydride as a admixture gas and temperature-moderator.
Alaska’s governor helps the idea.
“fully i can descry nuclear taking allotment in a assignment in their power agenda,” Gov. Sarah Palin wrote in an electronic mail message remaining week. “Small-scale nuclear is a thrilling prospect and suits with construction of their greater typical sources of non-renewables.
“Nuclear without doubt plays an captious energy role in their country,” Ms. Palin delivered. “I aid it, and now it can live pleasing to hear what in the community affected Alaskans snarl concerning the potentialities in their state.”
both plant life depict a unusual routine to nuclear energy — minuscule reactors that can too live mass-produced, require miniature preservation, and are theoretically easier to allow and construct than gigantic-scale flora (Babcock & Wilcox and NuScale power are additionally pursuing the thought, amongst different groups.)
Neither Hyperion nor Toshiba has utilized for design certification from the Nuclear Regulatory fee, youngsters, and an N.R.C. spokesman, Scott Burnell, said both concepts are unusual adequate that the certification procedure can live on the lengthy aspect.
Hyperion chiefly has lots of travail to accomplish before even making expend of for certification, Mr. Burnell stated. “they're almost at rectangular one.”
as soon as a design is certified as protected, a assignment developer will noiseless necessity to comfortable a license to construct and operate the plant at a given website, that can additionally grasp years.
And there's already opposition along the Yukon — from the Yukon River Inter-Tribal Watershed Council — and in Ester, the station Mr. Reeves is working.
“The fundamental conception seems pretty cool,” mentioned Deirdre Helfferich, the writer of the Ester Republic newspaper. “but there’s nonetheless the virtuous concern of leaving behind nasty squander for a total lot of hundreds of years.”
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The backs are in an I-formation. The quarterback play-fakes and takes a seven-step drop. The X-receiver runs a 9-route deep, the Z-receiver an 8-route to the post. Both safeties wait deep, so the quarterback looks off his primary receiver. As soon as his back foot plants on that final step, he resets and fires to the slot Y-receiver, who ran a abysmal comeback.
Everything in the play I just described was invented by Sid Gillman or Don Coryell: the I-formation, the receiver route tree, precise quarterback drops, three-receiver sets, plumb concepts more refined than "let 'er rip" ... basically, the modern repulsive principles that everyone from elevated school coaches to Madden gamers grasp for granted.
Gillman began his NFL career with the Rams, concocting a Hollywood-worthy passing game for Norm Van Brocklin and receivers Tom Fears and Crazy Legs Hirsch. From there, it was on to the AFL, where the wide-open playing style allowed him to faultless his repulsive philosophy.
Meanwhile, Coryell (shown above) took the head coaching job at nearby San Diego state and began adjusting his patented I-formation into something more pass-oriented. The city of San Diego became a cauldron of unusual football ideas. A youthful Al Davis took a job as Gillman's assistant. A JUCO coach named John Madden began attending seminars where Coryell spoke.
The leisure is not history; it's genealogy. Gillman's coaching tree begat Davis and the coaches he hired, Chuck Noll, Dick Vermiel and others. Coryell begat Madden, Joe Gibbs and two generations of Super Bowl-caliber repulsive coordinators (Ernie Zampese, Al Saunders, Mike Martz, Norv Turner, etc.) Bill Walsh spent a year learning Gillman's system from Davis, then slowly adapted it into the West Coast Offense.
Without Gillman and Coryell, modern football might noiseless Look enjoy that T-formation jalopy your Pop Warner coach made you run.
As head coaches, Gillman won just one AFL title, while Coryell was always a playoff bridesmaid. It took their disciples to rotate their innovations into championships. But no list of much coaches can live complete without the two men who sequenced the DNA of modern American football.
This chapter provides specific recommendations to determine the actual requirements for a planned system.
This chapter provides specific recommendations to determine the actual requirements for a planned system.
Most any supplier that has designed, developed, and implemented a system for a buyer would affirm that it had "performed extensive trouble to define the actual customer needs." totality suppliers ebb to extensive efforts to meet the needs of buyers of systems. Why, then, this chapter?
As discussed in Chapter 1, industry taste indicates that systems provided by suppliers often accomplish not meet customer needs. In spite of extensive efforts, suppliers fail to measure up to expectations with the delivered systems.
I distinguish between actual customer requirements and needs and stated requirements and needs. There is a huge disagreement between the two, and this disagreement accounts for many of their requirements-related problems. Historically, clients maintain not been able to articulate their actual customer requirements and needs. Accordingly, an efficient requirements process must provide for the time, resources, mechanisms, methods, techniques, tools, and trained requirements engineers close with the application domain to define the actual customer requirements and needs.
This problem is not limited to big systems. minuscule projects1 too taste the failure to identify the actual requirements. My taste is that the practices presented in this engage are applicable to projects of totality sizes.2 The differences are in the tailoring of the implementation approach. I provide some suggestions in the following chapters.
Industry consultant Karl Wiegers expresses the problem this way:
Requirements exist in the minds of users, visionaries, and developers, from which they must live gently extracted and massaged into a usable form. They necessity to live discovered with guidance from a talented requirements engineer who helps users understand what they really necessity to meet their business needs and helps developers meet those needs. Few project roles are more difficult than that of the requirements engineer. Few are more critical.3
This chapter provides several recommendations to facilitate getting to the actual requirements. Obviously, if we're not using a foundation of the actual requirements to achieve their system progress work, huge amounts of resources are being misspent. These recommendations will serve you to redirect these resources in ways that will bear better results.
The following recommendations serve to interpret and achieve an improved approach and are discussed in rotate in the following subsections:
Invest 8% to 14% of total program costs on the requirements process. disburse additional time and trouble near the rise of a project to travail to identify the actual requirements. Ensure joint user and supplier responsibility for requirements. Facilitate clarification of the actual requirements. Control changes to requirements.
Train program and project managers (PMs) to pay more attention to the requirements process.
Identify a project champion. A project champion is an advocate for the effort, is very close with the set of actual customer needs for a system, and provides an energetic role in the progress activities, facilitating the tasks of the progress team.
Develop a definition of the project vision and scope.
Identify a requirements engineer and utilize domain experts to achieve requirements engineering tasks.
Train developers not to beget requirements decisions and not to gold plate.
Utilize a variety of techniques to elicit user requirements and expectations. expend a common set of techniques and tools among totality parties involved in a particular project.
Train requirements engineers to write ample requirements.
Document the rationale for each requirement.
Utilize methods and automated tools to analyze, prioritize, and track requirements.
Utilize peer reviews and inspections.
Consider the expend of formal methods when appropriate.
The quantity of high-level system requirements for a big system should live on the order of 50 to 200 requirements, not in the thousands (based on Ivy Hooks's taste in supporting requirements efforts at the National Aeronautics and Space Administration for several years). Requirements should live documented graphically and textually and should live made visible to totality stakeholders. One pass to accomplish this is to invite stakeholders to participate in requirements reviews. A requirements review is a workshop involving the key stakeholders of a project for a short, intensive session that focuses on the definition or review of requirements for the project. Ideally, it is facilitated by an experienced outside facilitator or by a team member who can objectively process inputs and feedback.
Let's review each of these recommendations in turn.Invest More in the Requirements Process
Many people assume of the requirements process as being primarily limited to requirements management, that is, tracking the status and change activity associated with requirements and tracing requirements to the various activities and products of the progress effort. Projects expend an estimated 2% to 3% of total project costs on this activity.4It is advantageous to define the requirements process more broadly and to expend 8% to 14% of total program costs on it. Special stress should live placed on joint user and supplier responsibility for requirements, getting to the actual requirements, and controlling changes to requirements.
We know from taste that buyers most often provide suppliers of systems a definition of their requirements ("stated requirements"). This definition may live provided in the contour of a statement of work, a Request for Proposal, a requirements document, a background description of a problem or need, and in other formats or combinations thereof. Buyers often maintain tenacious beliefs about their requirements documents and are strongly committed to their accuracy and validity. The reasons for this are easy to understand: Their customers maintain a lot of taste in their travail and much expertise concerning it. They maintain spent a lot of time and money developing these artifacts. Often, the time spent in internal meetings discussing requirements and working out details about them clarifies, in the minds of the involved individuals, the specific details and characteristics. However, they note that almost always there are differences of view within a customer organization concerning captious aspects of some of these details. It may live that the person writing the requirements in the customer's organization is not the person who is the intended user. Also, taste has shown that people with tenacious technical skills are not always efficient communicators or writers.
Perhaps a valid criticism of travail in their industry is that they often accept these artifacts as being complete and accurate and proceed with the assignment of responding to these requirements—that is, of designing and developing an approach to meet the stated requirements.
Experience suggests that they would live well advised to conduct partnering workshops and requirements reviews; to apply other mechanisms, methods, techniques, and tools; and to undertake a concerted trouble in partnership with their customers to determine and evolve the actual requirements.5 A typical e-commerce application is required to live compatible with things that accomplish not yet exist, implying that developers must live able to inflamed swap software.6
Some data from industry taste will clarify this point. It's preferable to utilize available data whenever possible to beget decisions rather than to rely on intuition, experience, or the suggestions of others. They should "manage by fact." motif 4-1 shows the upshot of investment in a requirements process on total program costs. These data were provided by Werner M. Gruehl, Chief, Cost & Economic Analysis Branch, National Aeronautics and Space Administration headquarters, and were reported by Ivy Hooks.7 Note that projects that spent less than 5% of total project or program costs on the requirements process experienced an 80% to 200% cost overrun, whereas those that invested 8% to 14% experienced less than a 60% overrun. These data provide a powerful message to PMs and requirements practitioners: An expenditure of 8% to 14% of total program costs on the requirements process results in the best outcomes as measured by total program costs.Train PMs to Pay More Attention to the Requirements Process
Hooks addresses another key issue in her paper "Why Don't Program and Project Managers (PMs) Pay More Attention to the Requirements and the Requirements Process?" From her 30 years of taste in consulting concerning requirements, she concludes the following:
PMs assume that everyone knows how to write ample requirements, thus the requirements process "will grasp care of itself."
PMs watch to arrive from a technical background and watch to focus on the nontechnical aspects of the program because these are unusual and alien.
PMs know they accomplish not fully understand budgets, so more attention goes to budgets.
The PM's boss is focused on the budget, so the PM places more attention on what interests the boss.
This analysis is consistent with my experience. It is my unfeigned hope that one expend of this engage will live to provide practitioners the taste and data to hearten PMs to provide adequate funding for requirements-related activities and to pay near attention to the requirements and the requirements process.8 This is obviously an issue that needs to live addressed in corporate and organizational training programs for PMs.
Steve McConnell9 advocates that technical managers should maintain tools for five kinds of work: estimating, planning, tracking, managing risk, and measuring. He too observes that management skills maintain at least as much influence on progress success as technical skills.Identify a Project Champion
Among the industry experts in requirements engineering are Dean Leffingwell and Don Widrig of Rational Corporation. Their recent book, Managing Software Requirements, is highly recommended. It presents a very useful approach that is focused on utilizing trained teams to achieve systems progress activities. Chapter 18 of Managing Software Requirements, The Champion, provides an excellent discussion of the necessity for and role of a champion. In their taste during the past 20 years, a champion was identified in virtually every successful project in which they were involved.10Figure 4-2 summarizes this role.
Manage the elicitation process and become comfortable when enough requirements are discovered.
Manage the conflicting inputs from totality stakeholders.
Make the trade-offs necessary to find the set of features that delivers the highest value to the greatest number of stakeholders.
Own the product vision.
Advocate for the product.
Negotiate with management, users, and developers.
Defend against feature creep.
Maintain a "healthy tension" between what the customer desires and what the progress team can deliver in the release time frame.
Be the representative of the official channel between the customer and the progress team.
Manage the expectations of customers, executive management, and the internal marketing and engineering departments.
Communicate the features of the release to totality stakeholders.
Review the software specifications to ensure that they conform to the actual vision represented by the features.
Manage the changing priorities and the addition and deletion of features.
The project vision and scope document describes the background leading to the conclusion to develop a unusual or modified system and provides a description of the system that will live extended by the travail of the project. (In Canada, the terms manifest and rules of assignation are used. Manifest is in used in station of the project charter or the project vision document. The rules of assignation are a description of the roles and responsibilities for project conclusion makers, including requirement prioritization and escalation procedures.) It is based on the business requirements, and it specifies objectives and priorities. This facilitates a common understanding and communication of the scope of the system that is captious for success. The executive sponsor of the project owns the document.
Figure 4-3 provides a suggested table of contents for an operational concept definition (OCD) document, taken from J-STD-016, the successor measure to DoD-STD-2167A (1988) and MIL-STD-498 (1994). The conception is to create documentation that follows a similar format to facilitate gathering information concerning a planned progress effort. Don't feel that you must address every topic in this template. Rather, tailor it for your project environment and needs. Note that the OCD (or whatever you pick to call it) addresses
The scope of the planned trouble by providing a system overview
Documents (references) that provide background and related information
The current system or situation; in other words, how the planned necessity is being met (or not) currently
The justification for the planned progress effort. What is it that requires an investment in developing a unusual system?
The concept or vision for a unusual or modified system
Anticipated impacts of the unusual system. How will having a unusual system influence operations and the organization?
Advantages and limitations of the unusual system and alternative approaches that were considered
Operational Concept Description (OCD)
1.2 System overview
1.3 Document overview
2. Referenced documents
3. Current system or situation
3.1 Background, objectives, and scope
3.2 Operational policies and constraints
3.3 Description of current system or situation
3.4 Users or involved personnel
3.5 support strategy
4. Justification for and nature of changes
4.1 Justification for change
4.2 Description of needed changes
4.3 Priorities among the changes
4.4 Changes considered but not included
4.5 Assumptions and constraints
5. Concept for a unusual or modified system
5.1 Background, objectives, and scope
5.2 Operational policies and constraints
5.3 Description of the unusual or modified system
5.4 Users/affected personnel
5.5 support strategy
6. Operational scenarios
7. Summary of impacts
7.1 Operational impacts
7.2 Organizational impacts
7.3 Impacts during development
8. Analysis of the proposed system
8.1 Summary of advantages
8.2 Summary of disadvantages/limitations
8.3 Alternatives and trade-offs considered
1. Scope. This clause should live divided into the following subclauses:
1.1 Identification. This subclause shall contain a full identification of the system to which this document applies, including, as applicable, identification number(s), title(s), abbreviations(s), version number(s), and release number(s).
1.2 System overview. This subclause shall briefly state the purpose of the system to which this document applies. It shall relate the general nature of the system; summarize the history of system development, operation, and maintenance; identify the project sponsor, acquirer, user, developer, and maintenance organizations; identify current and planned operating sites; and list other apropos documents.
1.3 Document overview. This subclause shall summarize the purpose and contents of this document and shall relate any security or privacy protection considerations associated with its use.
2. Referenced documents. This clause shall list the number, title, revision, date, and source of totality documents referenced in this manual.
3. Current system or situation. This clause should live divided into the following subclauses to relate the system or situation as it currently exists.
3.1 Background, objectives, and scope. This subclause shall relate the background, mission or objectives, and scope of the current system or situation.
3.2 Operational policies and constraints. This subclause shall relate any operational policies and constraints that apply to the current system or situation.
3.3 Description of current system or situation. This subclause shall provide a description of the current system or situation, identifying differences associated with different states or modes of operation (for example, regular, maintenance, training, degraded, emergency, alternative-site, wartime, peacetime). The distinction between states and modes is arbitrary. A system may live described in terms of states only, modes only, states within modes, modes within states, or any other scheme that is useful. If the system operates without states or modes, this subclause shall so state, without the necessity to create synthetic distinctions. The description shall include, as applicable:
a. The operational environment and its characteristics
b. Major system components and the interconnections among these components
c. Interfaces to external systems or procedures
d. Capabilities/functions of the current system
e. Charts and accompanying descriptions depicting input, output, data flow, and manual and automated processes adequate to understand the current system or situation from the user's point of view
f. Performance characteristics, such as speed, throughput, volume, frequency
g. Quality attributes, such as reliability, maintainability, availability, flexibility, portability, usability, efficiency
h. Provisions for safety, security, privacy protection, and continuity of operations in emergencies
3.4 Users or involved personnel. This subclause shall relate the types of users of the system, or personnel involved in the current situation, including, as applicable, organizational structures, training/skills, responsibilities, activities, and interactions with one another.
3.5 Support strategy. This subclause shall provide an overview of the support strategy for the current system, including, as applicable to this document, maintenance organization(s); facilities; equipment; maintenance software; repair/replacement criteria; maintenance levels and cycles; and storage, distribution, and supply methods.
4. Justification for and nature of changes. This clause should live divided into the following subclauses:
4.1 Justification for change. This subclause shall
a. Describe unusual or modified aspects of user needs, threats, missions, objectives, environment, interfaces, personnel, or other factors that require a unusual or modified system
b. Summarize deficiencies or limitations in the current system or situation that beget it unable to respond to these factors
4.2 Description of needed changes. This subclause shall summarize unusual or modified capabilities/functions, processes, interfaces, or other changes needed to respond to the factors identified in 4.1.
4.3 Priorities among the changes. This subclause shall identify priorities among the needed changes. It shall, for example, identify each change as essential, desirable, or optional, and prioritize the desirable and optional changes.
4.4 Changes considered but not included. This subclause shall identify changes considered but not included in 4.2, and rationale for not including them.
4.5 Assumptions and constraints. This subclause shall identify any assumptions and constraints applicable to the changes identified in this clause.
5. Concept for a unusual or modified system. This clause should live divided into the following subclauses to relate a unusual or modified system:
5.1 Background, objectives, and scope. This subclause shall relate the background, mission or objectives, and scope of the unusual or modified system.
5.2 Operational policies and constraints. This subclause shall relate any operational policies and constraints that apply to the unusual or modified system.
5.3 Description of the unusual or modified system. This subclause shall provide a description of the unusual or modified system, identifying differences associated with different states or modes of operation (for example, regular, maintenance, training, degraded, emergency, alternative-site, wartime, peacetime). The distinction between states and modes is arbitrary. A system may live described in terms of states only, modes only, states within modes, modes within states, or any other scheme that is useful. If the system operates without states or modes, this subclause shall so state, without the necessity to create synthetic distinctions. The description shall include, as applicable:
a. The operational environment and its characteristics
b. Major system components and the interconnections among these components
c. Interfaces to external systems or procedures
d. Capabilities/functions of the unusual or modified system
e. Charts and accompanying descriptions depicting input, output, data flow, and manual and automated processes adequate to understand the unusual or modified system or situation from the user's point of view
f. Performance characteristics, such as speed, throughput, volume, frequency
g. Quality attributes, such as reliability, maintainability, availability, flexibility, portability, usability, efficiency
h. Provisions for safety, security, privacy protection, and continuity of operations in emergencies
5.4 Users/affected personnel. This subclause shall relate the types of users of the unusual or modified system, including, as applicable, organizational structures, training/skills, responsibilities, and interactions with one another.
5.5 Support strategy. This subclause shall provide an overview of the support strategy for the unusual or modified system, including, as applicable, maintenance organization(s); facilities; equipment; maintenance software; repair/replacement criteria; maintenance levels and cycles; and storage, distribution, and supply methods.
6. Operational scenarios. This clause shall relate one or more operational scenarios that illustrate the role of the unusual or modified system, its interaction with users, its interface to other systems, and totality states or modes identified for the system. The scenarios shall embrace events, actions, stimuli, information, interactions, etc., as applicable. References may live made to other media, such as videos, to provide allotment or totality of this information.
7. Summary of impacts. This clause should live divided into the following subclauses:
7.1 Operational impacts. This subclause shall relate anticipated operational impacts on the user, acquirer, developer, and maintenance organizations. These impacts may embrace changes in interfaces with computer operating centers; change in procedures; expend of unusual data sources; changes in quantity, type, and timing of data to live input to the system; changes in data retention requirements; and unusual modes of operation based on peacetime, alert, wartime, or emergency conditions.
7.2 Organizational impacts. This subclause shall relate anticipated organizational impacts on the user, acquirer, developer, and maintenance organizations. These impacts may embrace modification of responsibilities; addition or elimination of responsibilities or positions; necessity for training or retraining; and changes in number, skill levels, position identifiers, or location of personnel in various modes of operation.
7.3 Impacts during development. This subclause shall relate anticipated impacts on the user, acquirer, developer, and maintenance organizations during the progress effort. These impacts may embrace meetings/discussions regarding the unusual system; progress or modification of databases; training; parallel operation of the unusual and existing systems; impacts during testing of the unusual system; and other activities needed to aid or monitor development.
8. Analysis of the proposed system. This clause should live divided into the following subclauses:
8.1 Summary of advantages. This subclause shall provide a qualitative and quantitative summary of the advantages to live obtained from the unusual or modified system. This summary shall embrace unusual capabilities, enhanced capabilities, and improved performance, as applicable, and their relationship to deficiencies identified in 4.1.
8.2 Summary of disadvantages/limitations. This subclause shall provide a qualitative and quantitative summary of disadvantages or limitations of the unusual or modified system. These disadvantages and limitations shall include, as applicable, degraded or missing capabilities, degraded or less-than-desired performance, greater-than-desired expend of computer hardware resources, undesirable operational impacts, conflicts with user assumptions, and other constraints.
8.3 Alternatives and trade-offs considered. This subclause shall identify and relate major alternatives considered to the system or its characteristics, the trade-offs among them, and rationale for the decisions reached.
9. Notes. This clause shall contain any general information that aids in understanding this document (e.g., background information, glossary, rationale). This clause shall embrace an alpabetical listing of totality acronyms, abbreviations, and their meanings as used in this document and a list of any terms and definitions needed to understand this document.
A. Annexes. Annexes may live used to provide information published separately for convenience in document maintenance (e.g., charts, classified data). As applicable, each annex shall live referenced in the main cadaver of the document where the data would normally maintain been provided. Annexes may live bound as separate documents for ease in handling. Annexes shall live lettered alphabetically (A, B, etc.).
Other excellent references that provide guidance for this travail embrace books by Leffingwell and Widrig11 and by Wiegers.12Figure 4-4 is a template for a vision and scope document provided by Wiegers. This template is simpler than the DoD measure and may live adequate for your needs.
Figure 4-4 Template for a Vision and Scope Document
1. business Requirements
1.2 business Opportunity
1.3 business Objectives
1.4 Customer or Market Requirements
1.5 Value Provided to Customers
1.6 business Risks
2. Vision of the Solution
2.1 Vision Statement
2.2 Major Features
2.3 Assumptions and Dependencies
3. Scope and Limitations
3.1 Scope of Initial Release
3.2 Scope of Subsequent Releases
3.3 Limitations and Exclusions
4. business Context
4.1 Customer Profiles
4.2 Project Priorities
5. Product Success FactorsIdentify a Requirements Engineer and Utilize Domain Experts to achieve Requirements Engineering Tasks
My taste is that a project of any size requires an individual assigned as the requirements engineer. Depending on the size of the project, this may live a part-time assignment or may require the full-time trouble of several people. It's valuable for those assigned in this role to maintain had extensive taste and expertise in the functional zone being addressed by the planned system (domain experts or topic matter experts [SMEs]). The understanding for utilizing domain experts as requirements engineers is that the requirements necessity to live understood in the customer's context. This is an extremely captious issue. Unfortunately, many projects cripple their requirements efforts by not providing domain experts. This is a unsuitable economy. It may live that a project can maintain the domain expert assume the role of the project champion.
SMEs can live institute by recruiting experienced developers from other projects within your organization. Another source is professional staff departing customer organizations for reasons of retirement or a want for a unusual opportunity. SMEs office as a captious allotment of the team by understanding and explaining the context of the requirements for the planned system.13 SMEs can determine, based on their experience, whether the requirements are reasonable, how they extend the existing system, how the proposed architecture should live designed, and the impacts on users, among other areas. This approach enables the requirements engineering tasks to live performed more effectively.
A pitfall for which to watch is an SME whose approach is inflexible. An SME who can assist most effectively is one who is open to unusual ideas, approaches, and technologies.Train Developers Not to beget Requirements Decisions and Not to Gold Plate
On a minuscule project, the requirements engineer may too live a programmer (developer). On larger projects, they typically maintain individuals assigned in the developer role. Developers often find themselves in the situation of being required to design and code capabilities for systems when the requirements are not well defined (look ahead to motif 4-9 for the criteria for a ample requirement). Faced with this decision, the easier action is to beget some assumptions and support working, particularly in the pan of taut deadlines and unpaid overtime. A better choice would live to interrupt travail and rep the requirement clarified. Developers necessity to live trained that this choice is best (and expected). Such "training" needs to live conveyed with ample judgment so that technical performers accomplish not feel that they are being overly constrained. Developers who are accustomed to an undisciplined environment may grasp exception to having to conform to rules. A related problem is a developer who adds features and capabilities that are not required by the specification (gold plating). This may live done because the developer sincerely believes it is preempt and "best" for totality concerned. However, gold plating adds to costs and extends the schedule and may complicate other areas of the system. If a user noticed this feature or capability in one zone of the system, he might settle that it should live provided throughout the system! This contributes to requirements creep and results in added costs.Utilize a Variety of Techniques to Elicit Customer and User Requirements and Expectations
There is extensive information available in the system and software engineering literature concerning requirements elicitation—that is, the trouble undertaken by systems and software requirements engineers to understand customer needs and expectations.14
Leffingwell and Widrig15 provide an insightful discussion of useful techniques and tools to elicit user requirements and expectations in their book. These techniques and tools embrace interviewing, questionnaires, requirements workshops, brainstorming and conception reduction, storyboards, expend cases, role playing, and prototyping.16
Requirements checklists provide a pass to evaluate the content, completeness, and attribute of the requirements prior to development. McConnell17 provides a ample checklist in Code Complete, and Wiegers18 provides another for inspection of software requirements specifications at his Web site. If the requirements are explicit, the users can review them and disagree to them. If they're not, the developers will wait up making requirements decisions during coding, a sure-fire recipe for problems, as discussed earlier. Weinberg, in The Secrets of Consulting, provides helpful advice concerning giving and getting advice successfully.Use Cases
One requirements technique is the expend case. Schneider and Winters19 provide a practical approach. descry motif 4-5 for an specimen of a expend case diagram utilizing the Unified Modeling Language (UML) notation. UML is a graphical language for visualizing, specifying, constructing, and documenting the artifacts of a software-intensive system that was adopted by the object Management Group in late 1997. UML has become a vendor-independent measure for expressing the design of software systems and is being rapidly adopted throughout industry. UML incorporates expend cases as the measure means of capturing and representing requirements.
Many developers believe that expend cases and scenarios facilitate team communication. They provide a context for the requirements by expressing sequences of events and a common language for wait users and the technical team. They identify system interfaces, enable modeling the system graphically and textually, and are reusable in test and user documentation. Rumbaugh20 too provides a helpful approach in "Getting Started: Using expend Cases to Capture Requirements." Leffingwell and Widrig21 provide checklists concerning expend cases. Eman Nasr22 has provided an easy-to-understand basic introduction in his expend Case Technique for Requirements Engineering. Wiegers's23 view is that expend cases lonely often don't provide enough detail for developers to know just what to build.
Consideration should live given to using expend cases to relate the outwardly visible requirements of a system.24 expend cases allow analysts to identify the required features of a system. They relate the things users of a system want the system to accomplish (sometimes referred to as scenarios). expend cases are especially helpful for processes that are iterative and risk driven (which helps identify and address risks early in the program). The high-level expend cases should live developed to serve determine the scope of the project. What should live included? What can they realistically accomplish given their schedule and budget?25 The developed expend cases can too live utilized as test cases.
As with any method, there are both advantages and disadvantages of using expend cases as a method. Among the advantages is that because of the thread of behavior characteristics and the fact that UML includes unavoidable specialized modeling elements and notations (for example, "use case realization"), expend cases provide additional value to their role of linking the requirements activities to design and implementation. Among the disadvantages is that expend cases are not ample containers for nonfunctional requirements (such as the-ilities and attributes of the system environment) and design constraints. Dean Leffingwell's book, Managing Software Requirements, recommends alternative approaches based on the taste of the project team. In the situation in which the team's taste with the requirements process is limited and the object-oriented (OO) paradigm has not been adopted and used, a conventional software requirements specification approach is recommended.26 If the team's taste with the requirements process is limited but the team is in the process of adopting the OO paradigm, the recommendation is to travail with the expend case routine but to master it fully before depending on it to depict the requirements.
As famed earlier, the developed expend cases can too live utilized as test cases. Bob Poston, Director of attribute Assurance Technology at Aonix, Inc., advocates front-end testing or specification testing to achieve defect prevention in a requirements process.27 Poston asserts that project time and resources allocated to testing (typically 30% or more28) can live dramatically reduced, and he recommends adding formality to the requirements facet using a requirements modeling instrument and expend case notation and scenarios. Provide system-level expend cases and then object-level expend cases for the design. Add adequate information to the expend case to beget it test ready. Poston notes (based on data from Capers Jones) that typically 16% of the test cases are redundant and 10% are irrelevant; therefore, in a typical project, 26% of the test trouble is wasted. They necessity to develop requirements specifications that maintain in them the data that allow primary specification based test design. Poston cited two examples in his presentation, one in which the defect import dropped 94%29 and another in which productivity increased 100 fold from 100 test cases in 20 days to 1,000 test cases in 2 days.30
In summary, my taste is that expend of a common set of techniques and tools among totality parties involved in a particular project is a much bigger serve than one would imagine, because this enables the entire progress team to participate the same concepts and language. This is more easily recommended than accomplished, however. Each system and software engineer has her/his own taste and familiarity with a set of tools. It's human nature to enjoy to expend that with which each of us is most familiar. Getting consensus on the expend of a specific set of methods and tools is difficult, and providing the training and the occasion to expend them and become very close with their capabilities is expensive and time-consuming. (Also, recall the comments I provided at the wait of Chapter 1 concerning systems and software engineers and the recommended context for readers of this book.)Train Requirements Engineers to Write ample Requirements
There is tenacious evidence of the value of utilizing trained requirements engineers. Trained requirements engineers correlate with
Well-written, unambiguous requirements statements
The aptitude to utilize an efficient automated requirements tool
More efficient expend of project resources because of reduced rework
Industry research shows that requirements errors are both the most common and too the most expensive defects in the technical work. motif 4-6 quantifies the typical types of requirements errors.
Hooks and Farry31 report that more than 80% of totality product defects are inserted in the requirements definition stage of product development. This means that they can redeem money! If they provide ample requirements, they can purge 80% of the rework problems. Rework costs are estimated at 45% of total project costs.32Thus, by taking 80% of 45%, they learn that 36% (more than one third) of total project costs (based on industry data) potentially can live avoided by driving requirements errors out of the travail products. I'll confess that it would live difficult to achieve this amount of savings. However, clearly a significant portion of this squander should live redirected by any and every progress trouble through expend of the practices recommended in this engage and other process improvements. From the perspective of the PM, the savings achieved by employing efficient requirements practices should live redirected to pay for the needed trouble and any associated training, methods, techniques, and tools required.The significance of Requirements to Program Costs
Managers would live well advised to grasp observant note of the relative cost to fix an error. Barry Boehm33 analyzed 63 software progress projects in corporations such as IBM, GTE, and TRW and determined the ranges in cost for the mistake types described earlier that were created by unsuitable assumptions in the requirements facet but not detected until later phases (Figure 4-7).
Phase in Which the mistake Is Found
Figure 4-8 shows the value of investing in an efficient requirements process in which the actual requirements are identified and in which requirements errors are driven out of the requirements travail products during the earliest possible facet of system development. The cost to repair a requirements defect costs more the later in the project life cycle the mistake is discovered. For example, it costs 15 to 40 times as much to amend a requirements mistake during progress testing than if they resolve the mistake earlier. This is a very tenacious argument for investing more in the requirements process.What Is a ample Requirement?
There are several ample articles and white papers on what is considered a ample requirement.34Figure 4-9 presents a summary checklist of the criteria for a ample requirement, providing criteria and a description of each.
Can the system meet prioritized, actual needs without it? If yes, the requirementisn't necessary.
Can one ensure that the requirement is met in the system? If not, the requirementshould live removed or revised. Note: The verification routine and level at which the requirement can live verified should live determined explicitly as allotment of the progress for each of the requirements. (The verification level is the location in the system where the requirement is met (for example, the "system level," the "segment level," and the "subsystem level).35
Can the requirement live met in the system under development?
Can the requirement live interpreted in more than one way? If yes, the require-ment should live clarified or removed. obscure or poorly worded writing can lead to grave misunderstandings and needless rework. Note: Specifications should embrace a list of acronyms and a glossary of terms to help clarity.
Are totality conditions under which the requirement applies stated? Also, does the specification document totality known requirements? (Requirements are typically classified as functional, performance, interface, constraints, and environment.)
Can the requirement live met without conflicting with totality other requirements? If not, the requirement should live revised or removed.
Is the root (source) of the requirement known, and can the requirement live referenced (located) throughout the system? The automated requirements instrument should enable finding the location in the system where each requirement is met.
Can the requirement live allocated to an ingredient of the system design where it can live implemented? If not, the requirement needs to live revised or eliminated.36
Is the requirement stated simply and clearly?
The requirement should state what must live done without indicating how. The treatment of interface requirements is generally an exception.
Requirements are stated as imperative needs using "shall." Statements indicating "goals"or using the word "will" are not imperatives.
Each requirement should maintain a unique identifying number that assists inidentification, maintaining change history, and providing traceability.
A "good" requirement is not necessarily a "real" requirement. The requirement may meet their criteria for a ample requirement, but the requirement may not meet a actual necessity of the users of the planned system. They determine the actual requirements by following the recommendations provided in this chapter.
Oliver and colleagues37 provide a ample requirements taxonomy and believe that the engineering trouble and costs associated with assessing requirements can live reduced substantially with modeling.Document the Rationale for Each Requirement
Industry sources bespeak that by taking the trouble to document why each requirement is needed, as many as half of the "requirements" can live eliminated. The documentation step reduces the life cycle cost of system progress significantly by obviating the necessity for follow-on travail for unnecessary requirements. The rationale describes some or totality of the following related information:38
An specimen of documenting the rationale for a requirement is the following: Requirement 101 is needed in the system to enable the users of the system to receive feedback that their request was transmitted. In documenting the rationale for requirements, the requirements engineer may
Gather data to enable a projection of how the activity involved may vary depending on different circumstances and uses of the system
Perform a trade study to determine alternative ways to address the requirement
Consider alternatives and provide the basis for the selected alternative
The easiest pass to capture rationale is as each requirement is written. No requirement should live upshot into the specification until its rationale is well understood.Utilize Methods and Automated Tools to Analyze, Prioritize, and Track Requirements
As suggested previously, the broader term requirements process involves many aspects of the project throughout its entire life cycle, not just "requirements management." However, the automated tools available today are often described as requirements management tools. descry motif 4-10 for a list of several of the available tools and their related Web sites. Note that the International Council on Systems Engineering's Tools Working Group provides information concerning a big set of tools at its Web site, http://www.incose.org/tools/tooltax.html. Many projects maintain been supported by office automation tools such as Microsoft Word or Microsoft outstrip and database applications such as Informix to manage requirements, but these tools are relatively limited in their capabilities (although they can provide some of the capabilities needed for a particular project). Many organizations maintain developed their own requirements tools (some maintain developed several), but this approach is not cost-effective, given the tools available on the market today.
Technology Builders, Inc., Atlanta, Georgia
SOPHIST Group, Nuremberg, Germany
VITECH Corporation, Vienna, Virginia
Telelogic, Malmo, Sweden
Holagent Corporation, Gilroy, California
Requisite Pro (ReqPro)
Rational Software Corporation, Lexington, Massachusetts
Integrated Chipware, Inc., Reston, Virginia
TD Technologies, Richardson, Texas
CMD Corporation, Dallas, Texas
Compliance Automation, Inc., Boerne, Texas
Xtie-RT Requirements Tracer
Teledyne Brown Engineering, Los Angeles, California
A sophisticated requirements instrument is able to accomplish much more than requirements management. It should live able to facilitate requirements elicitation, serve with prioritization of requirements, provide traceability39 of requirements throughout the progress trouble (to design, implementation, and test verification, for example) and allow for assignment of requirements to subsequent releases of system products. It should allow assignment of an unlimited number of attributes (characteristics of requirements) to any and totality requirements. descry motif 4-11 for a sample requirements matrix that shows attributes. Attributes allow users to associate data with objects, table markers, table cells, modules, and projects. For example, there are two kinds of attributes in DOORS, user-defined attributes and system-defined attributes. User-defined attributes may live built from specific impute types such as text, integer, date, and so forth and are instantiated by users for their own needs. System-defined attributes, however, are predefined by DOORS and automatically record essential and highly useful information in the background. Attributes allow you to associate information with individual or related groups of requirements and often facilitate analysis of requirements data via filtering and sorting based on impute values. System-defined attributes may too live used for filtering and sorting. Although they are, for the most part, read-only and are not user modifiable, they achieve essential and automatic information gathering.Approaches, Tools, and Methods for Prioritizing Requirements
It's captious to live able to prioritize the system and software requirements. An excellent discussion of this topic is provided by Karl Wiegers.40 He suggests two scales, each with three-levels: (1) high/medium/low and (2) essential/conditional/ optional. One can visualize how utilizing these scales at an preempt level of abstraction (for example, the expend case level, the feature level, or the functional requirement level) will facilitate dealing with the common problem of having a limited progress budget for release 1.0! Wiegers discusses his semiquantitative analytical approach and provides an specimen for a sample project: "Any actions they grasp to waddle requirements prioritization from the political arena into an objective and analytical one will help the project's aptitude to deliver the most captious functionality in the most preempt order" (p. 30). This is recommended reading for managers and requirements practitioners. Wiegers provides a set of useful tools at his Web site, including a Microsoft outstrip requirements prioritization spreadsheet.41
Another routine for prioritizing requirements was developed by Karlsson and Ryan.42 Their concern was that there are usually more requirements than can live implemented given stakeholders' time and resource constraints (sound familiar?). They sought a pass to select a subset of the customers' requirements and noiseless bear a system that met their needs. The process they developed is described well in the referenced article. It has been applied successfully to two commercial projects, and these are too described. The Analytic Hierarchy Process (AHP) is used to compare requirements pairwise according to their relative value and cost. The approach is considered simple, fast, and accurate and yields accurate results and holds stakeholder satisfaction as both the ultimate goal and the guiding theme. Stakeholder satisfaction addresses maximum quality, minimum costs, and short time-to-market. Karlsson and Ryan believe that this cost-value approach is a useful first step in addressing a criticism of software engineering for lacking the trade-off analysis that is a component of multidisciplinary systems engineering. They feel that this approach is similar to that of the attribute impute Requirements and fight Consultant instrument within Barry Boehm's WinWin system.43
Boehm has continued to evolve the WinWin Spiral Model to develop system and software requirements and architectural solutions based on winning conditions negotiated among a project's stakeholders.44 The WinWin negotiation instrument is a UNIX workstation-based groupware support system that allows stakeholders to enter winning conditions, explore their interactions, and negotiate mutual agreements on the specifics of the project. The model and support system feature a central role for quantitative trade-off analysis tools such as COCOMO. This routine is obviously more tangled than the other two, but the research is a promising effort. Many publications are available at the Web site concerning the win-win approach.
These methods for prioritizing requirements tender a significant occasion to strengthen and help your requirements process further. descry the discussion of the rationale for prioritizing requirements in Chapter 8. totality requirements are not equal—some are more captious to customers and users than others. It is the job of the system developers (the requirements engineers, specifically) in concert with the customer to motif out how to prioritize the requirements and how to size the progress trouble to meet the project budget and schedule. The ample tidings is that proven methods are available to help. The challenge is to expend them.Collect Requirements from Multiple Viewpoints
From their experience, they know that information about the requirements for the planned system needs to live elicited from a variety of stakeholder perspectives. Sommerville and Sawyer45 maintain provided a ample discussion of this topic in their engage Requirements Engineering: A ample exercise Guide. In Chapter 13 they relate the basic principle underlying various viewpoints. They recommend a systematic approach called PREview (which stands for process and requirements engineering viewpoints), developed from taste with big systems engineering projects. motif 4-12 provides an overview of how PREview checklists and tables are used when iterating requirements elicitation/discovery, requirements analysis, and requirements negotiation.
Viewpoint-oriented analysis is obviously more expensive than an unstructured, informal approach to requirements elicitation. However, it may prove to live a ample investment. As with any process improvement, an organization may want to "pilot" it, using a relatively minuscule project. As famed in a recent article by Sommerville and colleagues,46 they believe PREview helps help the attribute of requirements specification by providing a framework for analysis based on the key business concerns that define the success or failure of a project. PREview does not define how priorities, inconsistencies, and redundancies are resolved. This is the assignment of the joint team.Consider the expend of Formal Methods When Appropriate
A formal routine in software progress is a routine that provides a formal language for describing a software artifact such as a specification, design, or source code. Formal proofs are possible, in principle, about properties of the artifact so expressed. Vienneau47 recommends using formal methods to serve adequately capture requirements and cautions that many software engineers maintain adopted unusual methodologies without understanding the root concepts. He believes formal methods plight to succumb benefits in attribute and productivity. He notes that formal methods are typically used in organizations at SW-CMM level 3 and above and asserts that an organization that can motif out how to integrate formal methods effectively into their current process will live able to gain a competitive advantage.Footnotes
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Acme-Packet [1 Certification Exam(s) ]
ACSM [4 Certification Exam(s) ]
ACT [1 Certification Exam(s) ]
Admission-Tests [13 Certification Exam(s) ]
ADOBE [93 Certification Exam(s) ]
AFP [1 Certification Exam(s) ]
AICPA [2 Certification Exam(s) ]
AIIM [1 Certification Exam(s) ]
Alcatel-Lucent [13 Certification Exam(s) ]
Alfresco [1 Certification Exam(s) ]
Altiris [3 Certification Exam(s) ]
Amazon [2 Certification Exam(s) ]
American-College [2 Certification Exam(s) ]
Android [4 Certification Exam(s) ]
APA [1 Certification Exam(s) ]
APC [2 Certification Exam(s) ]
APICS [2 Certification Exam(s) ]
Apple [69 Certification Exam(s) ]
AppSense [1 Certification Exam(s) ]
APTUSC [1 Certification Exam(s) ]
Arizona-Education [1 Certification Exam(s) ]
ARM [1 Certification Exam(s) ]
Aruba [6 Certification Exam(s) ]
ASIS [2 Certification Exam(s) ]
ASQ [3 Certification Exam(s) ]
ASTQB [8 Certification Exam(s) ]
Autodesk [2 Certification Exam(s) ]
Avaya [96 Certification Exam(s) ]
AXELOS [1 Certification Exam(s) ]
Axis [1 Certification Exam(s) ]
Banking [1 Certification Exam(s) ]
BEA [5 Certification Exam(s) ]
BICSI [2 Certification Exam(s) ]
BlackBerry [17 Certification Exam(s) ]
BlueCoat [2 Certification Exam(s) ]
Brocade [4 Certification Exam(s) ]
Business-Objects [11 Certification Exam(s) ]
Business-Tests [4 Certification Exam(s) ]
CA-Technologies [21 Certification Exam(s) ]
Certification-Board [10 Certification Exam(s) ]
Certiport [3 Certification Exam(s) ]
CheckPoint [41 Certification Exam(s) ]
CIDQ [1 Certification Exam(s) ]
CIPS [4 Certification Exam(s) ]
Cisco [318 Certification Exam(s) ]
Citrix [48 Certification Exam(s) ]
CIW [18 Certification Exam(s) ]
Cloudera [10 Certification Exam(s) ]
Cognos [19 Certification Exam(s) ]
College-Board [2 Certification Exam(s) ]
CompTIA [76 Certification Exam(s) ]
ComputerAssociates [6 Certification Exam(s) ]
Consultant [2 Certification Exam(s) ]
Counselor [4 Certification Exam(s) ]
CPP-Institue [2 Certification Exam(s) ]
CPP-Institute [1 Certification Exam(s) ]
CSP [1 Certification Exam(s) ]
CWNA [1 Certification Exam(s) ]
CWNP [13 Certification Exam(s) ]
Dassault [2 Certification Exam(s) ]
DELL [9 Certification Exam(s) ]
DMI [1 Certification Exam(s) ]
DRI [1 Certification Exam(s) ]
ECCouncil [21 Certification Exam(s) ]
ECDL [1 Certification Exam(s) ]
EMC [129 Certification Exam(s) ]
Enterasys [13 Certification Exam(s) ]
Ericsson [5 Certification Exam(s) ]
ESPA [1 Certification Exam(s) ]
Esri [2 Certification Exam(s) ]
ExamExpress [15 Certification Exam(s) ]
Exin [40 Certification Exam(s) ]
ExtremeNetworks [3 Certification Exam(s) ]
F5-Networks [20 Certification Exam(s) ]
FCTC [2 Certification Exam(s) ]
Filemaker [9 Certification Exam(s) ]
Financial [36 Certification Exam(s) ]
Food [4 Certification Exam(s) ]
Fortinet [13 Certification Exam(s) ]
Foundry [6 Certification Exam(s) ]
FSMTB [1 Certification Exam(s) ]
Fujitsu [2 Certification Exam(s) ]
GAQM [9 Certification Exam(s) ]
Genesys [4 Certification Exam(s) ]
GIAC [15 Certification Exam(s) ]
Google [4 Certification Exam(s) ]
GuidanceSoftware [2 Certification Exam(s) ]
H3C [1 Certification Exam(s) ]
HDI [9 Certification Exam(s) ]
Healthcare [3 Certification Exam(s) ]
HIPAA [2 Certification Exam(s) ]
Hitachi [30 Certification Exam(s) ]
Hortonworks [4 Certification Exam(s) ]
Hospitality [2 Certification Exam(s) ]
HP [750 Certification Exam(s) ]
HR [4 Certification Exam(s) ]
HRCI [1 Certification Exam(s) ]
Huawei [21 Certification Exam(s) ]
Hyperion [10 Certification Exam(s) ]
IAAP [1 Certification Exam(s) ]
IAHCSMM [1 Certification Exam(s) ]
IBM [1532 Certification Exam(s) ]
IBQH [1 Certification Exam(s) ]
ICAI [1 Certification Exam(s) ]
ICDL [6 Certification Exam(s) ]
IEEE [1 Certification Exam(s) ]
IELTS [1 Certification Exam(s) ]
IFPUG [1 Certification Exam(s) ]
IIA [3 Certification Exam(s) ]
IIBA [2 Certification Exam(s) ]
IISFA [1 Certification Exam(s) ]
Intel [2 Certification Exam(s) ]
IQN [1 Certification Exam(s) ]
IRS [1 Certification Exam(s) ]
ISA [1 Certification Exam(s) ]
ISACA [4 Certification Exam(s) ]
ISC2 [6 Certification Exam(s) ]
ISEB [24 Certification Exam(s) ]
Isilon [4 Certification Exam(s) ]
ISM [6 Certification Exam(s) ]
iSQI [7 Certification Exam(s) ]
ITEC [1 Certification Exam(s) ]
Juniper [64 Certification Exam(s) ]
LEED [1 Certification Exam(s) ]
Legato [5 Certification Exam(s) ]
Liferay [1 Certification Exam(s) ]
Logical-Operations [1 Certification Exam(s) ]
Lotus [66 Certification Exam(s) ]
LPI [24 Certification Exam(s) ]
LSI [3 Certification Exam(s) ]
Magento [3 Certification Exam(s) ]
Maintenance [2 Certification Exam(s) ]
McAfee [8 Certification Exam(s) ]
McData [3 Certification Exam(s) ]
Medical [69 Certification Exam(s) ]
Microsoft [374 Certification Exam(s) ]
Mile2 [3 Certification Exam(s) ]
Military [1 Certification Exam(s) ]
Misc [1 Certification Exam(s) ]
Motorola [7 Certification Exam(s) ]
mySQL [4 Certification Exam(s) ]
NBSTSA [1 Certification Exam(s) ]
NCEES [2 Certification Exam(s) ]
NCIDQ [1 Certification Exam(s) ]
NCLEX [2 Certification Exam(s) ]
Network-General [12 Certification Exam(s) ]
NetworkAppliance [39 Certification Exam(s) ]
NI [1 Certification Exam(s) ]
NIELIT [1 Certification Exam(s) ]
Nokia [6 Certification Exam(s) ]
Nortel [130 Certification Exam(s) ]
Novell [37 Certification Exam(s) ]
OMG [10 Certification Exam(s) ]
Oracle [279 Certification Exam(s) ]
P&C [2 Certification Exam(s) ]
Palo-Alto [4 Certification Exam(s) ]
PARCC [1 Certification Exam(s) ]
PayPal [1 Certification Exam(s) ]
Pegasystems [12 Certification Exam(s) ]
PEOPLECERT [4 Certification Exam(s) ]
PMI [15 Certification Exam(s) ]
Polycom [2 Certification Exam(s) ]
PostgreSQL-CE [1 Certification Exam(s) ]
Prince2 [6 Certification Exam(s) ]
PRMIA [1 Certification Exam(s) ]
PsychCorp [1 Certification Exam(s) ]
PTCB [2 Certification Exam(s) ]
QAI [1 Certification Exam(s) ]
QlikView [1 Certification Exam(s) ]
Quality-Assurance [7 Certification Exam(s) ]
RACC [1 Certification Exam(s) ]
Real-Estate [1 Certification Exam(s) ]
RedHat [8 Certification Exam(s) ]
RES [5 Certification Exam(s) ]
Riverbed [8 Certification Exam(s) ]
RSA [15 Certification Exam(s) ]
Sair [8 Certification Exam(s) ]
Salesforce [5 Certification Exam(s) ]
SANS [1 Certification Exam(s) ]
SAP [98 Certification Exam(s) ]
SASInstitute [15 Certification Exam(s) ]
SAT [1 Certification Exam(s) ]
SCO [10 Certification Exam(s) ]
SCP [6 Certification Exam(s) ]
SDI [3 Certification Exam(s) ]
See-Beyond [1 Certification Exam(s) ]
Siemens [1 Certification Exam(s) ]
Snia [7 Certification Exam(s) ]
SOA [15 Certification Exam(s) ]
Social-Work-Board [4 Certification Exam(s) ]
SpringSource [1 Certification Exam(s) ]
SUN [63 Certification Exam(s) ]
SUSE [1 Certification Exam(s) ]
Sybase [17 Certification Exam(s) ]
Symantec [134 Certification Exam(s) ]
Teacher-Certification [4 Certification Exam(s) ]
The-Open-Group [8 Certification Exam(s) ]
TIA [3 Certification Exam(s) ]
Tibco [18 Certification Exam(s) ]
Trainers [3 Certification Exam(s) ]
Trend [1 Certification Exam(s) ]
TruSecure [1 Certification Exam(s) ]
USMLE [1 Certification Exam(s) ]
VCE [6 Certification Exam(s) ]
Veeam [2 Certification Exam(s) ]
Veritas [33 Certification Exam(s) ]
Vmware [58 Certification Exam(s) ]
Wonderlic [2 Certification Exam(s) ]
Worldatwork [2 Certification Exam(s) ]
XML-Master [3 Certification Exam(s) ]
Zend [6 Certification Exam(s) ]
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