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Exam Specification: 46150T APSS Avaya Solutions for Midsized Customers

Exam Name: 46150T APSS Avaya Solutions for Midsized Customers
Exam Code: 46150T
Exam Duration: 90 minutes
Passing Score: 70%
Exam Format: Multiple-choice
Exam Delivery: Proctored online or at a testing center

Course Outline:

1. Introduction to Avaya Solutions for Midsized Customers
- Overview of Avaya solutions tailored for midsized customers
- Understanding the key features and benefits of Avaya solutions
- Exploring the Avaya product portfolio for midsized customers

2. Avaya Communication Solutions
- Understanding Avaya communication solutions for midsized customers
- Exploring Avaya IP Office and its capabilities
- Overview of Avaya Aura Communication Manager and Session Manager

3. Unified Communications and Collaboration Solutions
- Overview of Avaya Equinox and Avaya Spaces
- Understanding the features and functionality of unified communications solutions
- Exploring collaboration tools and applications for midsized customers

4. Contact Center Solutions
- Introduction to Avaya contact center solutions for midsized customers
- Understanding Avaya Contact Center Select and Avaya IX Contact Center
- Exploring features such as omnichannel routing- workforce optimization- and reporting

5. Networking and Security Solutions
- Overview of Avaya networking solutions for midsized customers
- Understanding Avaya Fabric Connect and Avaya VSP switches
- Exploring Avaya security solutions and best practices for midsized networks

6. Integration and Migration Considerations
- Integrating Avaya solutions with existing systems and applications
- Understanding migration strategies for transitioning to Avaya solutions
- Exploring interoperability and integration with third-party solutions

Exam Objectives:

1. Understand the Avaya solutions available for midsized customers.
2. Demonstrate knowledge of Avaya communication solutions- including IP Office and Aura.
3. Familiarize yourself with unified communications and collaboration solutions such as Avaya Equinox and Spaces.
4. Gain an understanding of Avaya contact center solutions- including Contact Center Select and IX Contact Center.
5. Learn about Avaya networking solutions- including Fabric Connect and VSP switches.
6. Understand Avaya security solutions and best practices for midsized networks.
7. Familiarize yourself with integration and migration considerations for Avaya solutions.

Exam Syllabus:

Section 1: Introduction to Avaya Solutions for Midsized Customers (10%)
- Avaya solutions tailored for midsized customers
- Key features and benefits of Avaya solutions
- Avaya product portfolio for midsized customers

Section 2: Avaya Communication Solutions (20%)
- Avaya communication solutions for midsized customers
- Avaya IP Office and its capabilities
- Avaya Aura Communication Manager and Session Manager

Section 3: Unified Communications and Collaboration Solutions (15%)
- Avaya Equinox and Avaya Spaces
- Features and functionality of unified communications solutions
- Collaboration tools and applications for midsized customers

Section 4: Contact Center Solutions (20%)
- Avaya contact center solutions for midsized customers
- Avaya Contact Center Select and Avaya IX Contact Center
- Omnichannel routing- workforce optimization- and reporting

Section 5: Networking and Security Solutions (20%)
- Avaya networking solutions for midsized customers
- Avaya Fabric Connect and Avaya VSP switches
- Avaya security solutions and best practices for midsized networks

Section 6: Integration and Migration Considerations (15%)
- Integrating Avaya solutions with existing systems and applications


- Migration strategies for transitioning to Avaya solutions
- Interoperability and integration with third-party solutions.